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Maître d'Hôtel NB/F/H

Hôtel Couvent des Minimes
Lille, France
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Job description

Le Couvent des Minimes is looking for its Maître d’Hôtel Restaurant NB/F/H

Attached to the establishment’s Restaurant team, you may be required to work in the various areas of which are: the Breakfast, Bar and Banquets; and your missions are:

Operational room service management

  • Accompanying Heads of Ranks and waiters in the course of service;
  • Ensure the quality of F&B services and compliance with defined standards;
  • Take into account customer requests and feedback to provide an appropriate response and escalate information to F&B Management;
  • Manage the cash register and monitor related procedures;
  • Service and support other F&B departments as needed;
  • Promote other services offered by the facility.

Team leadership

  • Ensure team integration, training and skills development;
  • Facilitate briefings and ensure the proper transmission of information to the team and other F&B departments
  • Provide feedback on operational resource requirements and participate in building schedules

Administrative management

  • Ensure proper inventory management (beverages, non-food products) and escalate needs;
  • Participate in menu creation (layout, printing, communication)
  • Ensure proper application of department procedures (including HACCP).

Service quality

  • Guarantee customer satisfaction and ensure impeccable service during events.
  • Proactively handle customer complaints or special requests.
  • Ensure compliance with the establishment’s quality standards, cleanliness and safety.

Your profile

You have excellent interpersonal skills and a proven sense of service. Organized by nature, you know how to be versatile, always paying particular attention to the smallest details. You enjoy working as part of a team and know how to be rigorous in carrying out your assignments. You’re known for your natural leadership.

You have proven experience in the restaurant business, particularly in hotel catering. Your level of English enables you to work effectively in a professional context.

Benefits:

  • Participation bonus paid out based on N-1 year results
  • Collaborator prices at all Group hotels
  • Career development opportunities at our Group hotels
  • 75% employer-paid health insurance coverage
  • .

Job type: CDI Full-time (39h)
Salary: 2458.51 € brut

If you recognize yourself in this position and would like to join a dynamic and motivated team, don’t hesitate any longer, apply!

In line with our diversity and inclusion policy, this position is open to all applicants.


Your future employer

WiZiU: Reinventing the hotel business together.

At WiZiU, the Covivio Group’s hotel management platform, we carry a vision: that of a hotel industry where people are at the heart of everything. With a portfolio of 24 hotels in France and Belgium, from 3 to 5 stars, we infuse each establishment with our passion for excellence and authenticity.

Do you dream of an environment where your ideas count? Where your passion for hospitality meets opportunities to grow and innovate? Join WiZiU and become part of an agile, daring team, ready to redefine standards.

Here, we’re celebrating a new era in hospitality.

Here, we celebrate talent that knows how to adapt, take initiative and work in the service of customers. If you share our values – that of building with the strength of the collective, moving forward into the future and accompanying the movement – now is the time to join us.

WiZiU is waiting for you. And what are you waiting for?

L’Alliance – Couvent des minimes is a 4-star establishment blending history and modernity. Located just a few steps from the Grand Place, it enjoys a relaxing environment. The hotel has 75 rooms and 8 suites. The restaurant serves traditional cuisine with regional specialties. Two bars complete the restaurant offering, including one dedicated to champagne in a magnificent suspended glass roof. The hotel has 7 lounges that can accommodate up to 300 people.

ALLIANCE – COUVENT DES MINIMES
Lille, FR

The charm of an old convent of the 17th century

Find out more

If this is not exactly what you are looking for, please send us an spontaneous application. There may be other opportunities that match your profile and aspirations.

Spontaneous application

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